Trip Cancellation

• Cancellation
  • Trip Cancellation

  • 100% of the trip cost

• What is Trip Cancellation?
  Trip Cancellation provides reimbursement for prepaid and non-refundable trip payments if a trip is canceled due to unforeseen circumstances, including illness, injury, or death.

• What am I covered for?
  TRIP CANCELLATION

  We will pay a benefit, up to the maximum shown on the Schedule of Benefits, if You are prevented from taking Your Covered Trip due to any of the Unforeseen events listed below. We will pay You for the following:

  a) The amount of forfeited, non-refundable, and unused Payments or Deposits that You paid for the Covered Trip.

  b) Additional cost incurred if the Travel Supplier cancels Your Covered Trip for a covered reason and You elect to replace that Travel Supplier with a different Travel Supplier.

  c) if You used frequent traveler awards (frequent flyer miles or Hotel/Motel rewards) for any part of a Covered Trip, We will pay the fees incurred by You for re-depositing those awards in Your account if the Covered Trip is canceled for any of the Unforeseen events listed below. This does not increase the total benefits payable under this Trip Cancellation benefit as stated in the Schedule of Benefits.

  In no event shall the amount We pay exceed the lesser of the amount You prepaid for the Covered Trip or the maximum benefit shown on the Schedule of Benefits.

  SPECIAL CONDITIONS: You must advise the Travel Supplier and Us as soon as possible in the event of a claim. We will not pay benefits for any additional charges incurred that would not have been charged had You notified the Travel Supplier and Us as soon as reasonably possible.

  For Trip Cancellation or Trip Interruption, Unforeseen Events Include:

  a) Accidental Injury, Sickness or death of You, Your Traveling Companion, Your Family Member, Your children’s caregiver or Your Business Partner; which results in medically imposed restrictions as certified by a Physician at the time of loss preventing Your participation or continued participation in the Covered Trip. A Physician must advise cancellation of the Covered Trip on or before the Scheduled Departure Date.

  b) Inclement weather, Natural Disasters, Terrorist Attacks, or mechanical breakdown of the common carrier which results in the complete cessation of travel services at the point of departure or destination for at least 12 consecutive hours.

  c) Mandatory evacuation ordered by local authorities at Your destination due to hurricane or other Natural Disaster. You must have 50% or less of Your Trip remaining at the time the mandatory evacuation ends, in order for this benefit to be payable.

  d) Natural Disaster or documented man-made disaster at the site of Your destination which renders Your accommodations at Your destination uninhabitable.

  e) Bankruptcy and/or Default of Your Travel Supplier which occurs more than 14 days following Your Effective Date. Your Scheduled Departure Date must be no more than 15 months beyond Your Effective Date. Benefits will be paid due to Bankruptcy or Default of an airline only if no alternate Transportation is available. If alternate Transportation is available, benefits will be limited to the change fee charged to allow You to transfer to another airline in order to get to Your intended destination. This coverage only applies if the Policy was purchased within 14 calendar days of the initial Trip payment.

  f) You or Your Traveling Companion are terminated, or laid off from employment, from a place of employment for which You have been employed for the past 2 consecutive years.

  g) If within 7 days of Your departure, a politically motivated Terrorist Attack occurs within 50 miles of a City listed on Your itinerary. The Terrorist Attack must occur on or after the Effective Date of Your Trip Cancellation Coverage.

  h) You or Your Traveling Companion being directly involved in or delayed due to a traffic Accident substantiated by a police report, while en route to departure.

  i) You and/or Your Traveling Companion are hijacked, quarantined, required to serve on a jury, subpoenaed, required to appear as a witness in a legal action, provided You are or Your Traveling Companion are not a party to the legal action or appearing as a law enforcement officer; the victim of felonious assault; having Your principal place of residence made uninhabitable by fire, flood or other Natural Disaster; or burglary of Your principal place of residence within 10 days of departure.

• Definitions
  “Accident” means a sudden, unexpected, unusual, specific event which occurs at an identifiable time and place, but shall also include exposure resulting from a mishap to a conveyance in which You are traveling.
  *This definition changes for residents of the following states: Tennessee. Please click here to refer to your certificate of coverage.

  “Accidental Injury” means bodily injury caused by an Accident, directly and independently of all other causes and sustained on or after the Effective Date of this coverage and on or before the Scheduled Return Date. Benefits for Accidental Injury will not be paid for any loss caused by Sickness or other bodily diseases or infirmity.
  *This definition changes for residents of the following states: Indiana. Please click here to refer to your certificate of coverage.

  “Actual Cash Value” means purchase price less depreciation.
  *This definition changes for residents of the following states: Maine. Please click here to refer to your certificate of coverage.

  “Assistance Company” means the service provider with whom We have contracted to coordinate and deliver emergency travel assistance, medical evacuation and repatriation.

  “Baggage” means luggage and personal effects and possessions whether owned, borrowed, or rented, and taken by You on the Covered Trip.

  “Bankruptcy” means the filing of a petition for voluntary or involuntary Bankruptcy in a court of competent jurisdiction under Chapter 7 or Chapter 11 of the United States Bankruptcy Code 11 U.S.C. Subsection 101 et seq.

  “Business Equipment” means property used in trade, business, or for the production of income; or offered for sale or trade or components of goods offered for sale or trade.

  “Business Partner" means an individual who: a) is involved in a legal partnership; and b) is actively involved in the day to day management of the business.

  “Checked Baggage” means a piece of Baggage for which a claim check has been issued to You by a Common Carrier.

  “City” means an incorporated municipality having defined borders and does not include the high seas, uninhabited areas, or airspace.

  “Common Carrier” means any regularly scheduled land, sea, and/or air conveyance operating under a valid license for the Transportation of passengers for hire.

  “Complications of Pregnancy” means a condition whose diagnosis is distinct from pregnancy but is adversely affected or caused by pregnancy.
  *This definition changes for residents of the following states: New York. Please click here to refer to your certificate of coverage.

  “Covered Expenses” shall mean expenses incurred by You which are: for Medically Necessary services, supplies, care, or treatment; due to Sickness or Accidental Injury; prescribed, performed or ordered by a Physician; Reasonable and Customary charges; incurred while insured under the Policy; and which do not exceed the maximum limits shown in the Confirmation of benefits, under each stated benefit.
  *This definition changes for residents of the following states: New York. Please click here to refer to your certificate of coverage.

  “Covered Trip” means a trip for which You request insurance coverage and pay the required premium, and includes: a) a period of travel away from home to a destination outside Your City of residence; b) the purpose of the trip is business or pleasure; and c) the trip has defined Departure and Return dates.

  “Deductible” means the dollar amount You must contribute to the loss.

  “Default” means a material failure or inability to provide contracted services due to financial insolvency.

  “Dependent Child(ren)” means Your children, including an unmarried child, stepchild, legally adopted child or foster child who is: less than age 19 and primarily dependent on You for support and maintenance; or who is at least age 19 but less than age 23 and who regularly attends an accredited school or college; and who is primarily dependent on You for support and maintenance.
  *This definition changes for residents of the following states: Indiana, Missouri, Montana, New York, Oklahoma, Tennessee, Virginia. Please click here to refer to your certificate of coverage.

  “Domestic Partner” means a person, at least 18 years of age, with whom You have been living in a spousal relationship with evidence of cohabitation for at least 6 continuous months prior to the Effective Date of coverage.
  *This definition changes for residents of the following states: DC, Florida, Indiana, New York. Please click here to refer to your certificate of coverage.

  “Effective Date” means the date and time Your coverage begins, as outlined in Section III. Eligibility and Period of Coverage of the Policy.

  ”Emergency Medical Evacuation” means Your medical condition warrants immediate Transportation from the place where You are injured or sick to the nearest Hospital where appropriate medical treatment can be obtained.

  ”Emergency Sickness” means an illness or disease, diagnosed by a legally licensed Physician, which meets all of the following criteria: (1) there is a present severe or acute symptom requiring immediate care and the failure to obtain such care could reasonably result in serious deterioration of Your condition or place Your life in jeopardy; (2) the severe or acute symptom occurs suddenly and unexpectedly; and (3) the severe or acute symptom occurs while Your coverage is in force and during Your Covered Trip.
  *This definition changes for residents of the following states: Tennessee. Please click here to refer to your certificate of coverage.

  “Family Member” means You or Your Traveling Companion’s legal or common law spouse, Domestic Partner, Yours or Your Domestic Partner’s caregiver, parent, legal guardian, step-parent, grandparent, parents-in-law, grandchild, natural or adopted child, foster child, ward, step-child, children-in-law, brother, sister, step-brother, step-sister, brother-in-law, sister-in-law, aunt, uncle, niece or nephew.
  *This definition changes for residents of the following states: Colorado, Florida. Please click here to refer to your certificate of coverage.

  “Hazard” means any delay of a Common Carrier (including Inclement Weather).

  “Hospital” means a facility that: a) holds a valid license if it is required by the law; b) operates primarily for the care and treatment of sick or injured persons as in-patients; c) has a staff of 1 or more Physicians available at all times; d) provides 24 hour nursing service and has at least 1 registered professional nurse on duty or call; e) has organized diagnostic and surgical facilities, either on the premises or in facilities available to the Hospital on a pre-arranged basis; and f) is not, except incidentally, a clinic, nursing home, rest home, or convalescent home for the aged or similar institution.
  *This definition changes for residents of the following states: New York, North Carolina. Please click here to refer to your certificate of coverage.

  “Inclement Weather” means any severe weather condition which delays the scheduled arrival or departure of a Common Carrier.

  “Insured” means a person who has enrolled for insurance under this Policy. You and Your also means the Insured.

  “Medically Necessary” means that a treatment, service, or supply is: essential for diagnosis, treatment or care of the Accidental Injury or Sickness for which it is prescribed or performed, meets generally accepted standards of medical practice and is ordered by a Physician and performed under his or her care, supervision or order.
  *This definition changes for residents of the following states: New York. Please click here to refer to your certificate of coverage.

  “Natural Disaster” means flood, fire, hurricane, tornado, earthquake, tsunami, volcanic eruption, blizzard or avalanche that is due to natural causes.

  “Payments or Deposits” means the cash, check, or credit card amounts actually paid for Your Covered Trip. Certificates; vouchers; frequent traveler rewards, miles or points; discounts and/or credits applied (in part or in full) towards the cost of Your Covered Trip are not Payments or Deposits as defined herein.

  “Physician” means a licensed practitioner of medical, surgical or dental services acting within the scope of his or her license and shall include Christian Science Practitioners. The treating Physician may not be You, a Traveling Companion or a Family Member.

  “Policy” shall mean this individual Policy document, the Confirmation of Benefits, and any endorsements, riders or amendments that will attach during the period of coverage.

  “Pre-Existing Condition” means any Accidental Injury, Sickness or condition of You, Your Traveling Companion, or Your Family Member booked to travel with You for which medical advice, diagnosis, care or treatment was recommended or received within the 60 day period ending on the Effective Date. Sicknesses or conditions are not considered preexisting if the Sickness or condition for which prescribed drugs or medicine is taken remains controlled without any change in the required prescription.
  *This definition changes for residents of the following states: Nevada, New York. Please click here to refer to your certificate of coverage.

  “Reasonable and Customary / Reasonable and Customary Charges” means an expense which: a) is charged for treatment, supplies, or medical services Medically Necessary to treat Your condition; b) does not exceed the usual level of charges for similar treatment, supplies or medical services in the locality where the expense is incurred; and c) does not include charges that would not have been made if no insurance existed. In no event will the Reasonable and Customary charges exceed the actual amount charged.
  *This definition changes for residents of the following states: Kansas, Montana. Please click here to refer to your certificate of coverage.

  “Scheduled Departure Date” means the date on which You are originally scheduled to leave on the Covered Trip.

  “Scheduled Return Date” means the date on which You are originally scheduled to return to the point of origin or to a different final destination or to Your primary residence from a Covered Trip.

  “Sickness" means an illness or disease which is diagnosed or treated by a Physician on or after the Effective Date of insurance and while You are covered under the Policy.

  “Strike” means a stoppage of work a) announced, organized and sanctioned by a labor union and b) which interferes with the normal departure and arrival of a Common Carrier. Included in the definition of Strikes are work slowdowns and sickouts.

  “Terrorist Attack” means an incident deemed an act of terrorism by the U.S. Department of State.
  *This definition changes for residents of the following states: Florida, New York. Please click here to refer to your certificate of coverage.

  “Transportation” means any land, sea or air conveyance required to transport You during an Emergency Medical Evacuation. Transportation includes, but is not limited to, Common Carrier, air ambulances, land ambulances and private motor vehicles.

  “Traveling Companion” means person(s) booked to accompany You on Your Covered Trip. Note: A group or tour leader is not considered a Traveling Companion unless You are sharing room accommodations with the group or tour leader.

  “Travel Supplier” means any entity involved in providing travel services or travel arrangements.

  “Unforeseen” means not anticipated or expected, and occurring on or after the Effective Date of the Policy.
  *This definition changes for residents of the following states: Indiana. Please click here to refer to your certificate of coverage.

  *Additional definitions apply to the following states: Arkansas, Colorado, Illinois, Indiana, Kansas, New York, North Dakota, Texas. Please click here to refer to your certificate of coverage.

• Exclusions
  The following exclusions apply to Trip Cancellation, Trip Cancellation For Any Reason (if applicable), Trip Interruption, Trip Delay, Baggage Delay / Delivery, Baggage / Personal Effects, Accident and Sickness Medical Expense, Emergency Medical Evacuation, Emergency Non-Medical Evacuation Due to Catastrophe, and Repatriation of Remains.

  Loss caused by or resulting from:

  1. Pre-Existing Conditions, unless: a) the Policy is purchased within 14 days of Your initial Trip deposit; b) the booking for the Covered Trip must be the first and only booking for this travel period and destination; and c) You are not disabled from travel at the time You pay the premium;

  2. Commission or the attempt to commit a criminal act by You, Your Traveling Companion, or Your Family Member, whether insured or not;

  3. Dental treatment except as a result of an Accidental Injury to sound natural teeth;

  4. Expenses incurred as a result of being under the influence of drugs or intoxicants, unless prescribed by a Physician;

  5. Mental or emotional disorders, unless hospitalized;

  6. Any non-emergency treatment or surgery, routine physical examinations, hearing aids, eye glasses or contact lenses;

  7. Participating in bodily contact sports; skydiving; mountaineering where ropes or guides are normally used; hang gliding; parachuting; any race by horse, motor vehicle, or motorcycle; bungee cord jumping; spelunking or caving; or rock climbing;

  8. Participation in any military maneuver or training exercise, police service, or any loss while You are in the service of the armed forces of any country;

  9. Participation as a professional athlete; participation in non-professional, organized amateur or interscholastic athletics or sports competitions or events;

  10. Piloting or learning to pilot or acting as a member of the crew of any aircraft;

  11. Pregnancy and childbirth (except for Complications of Pregnancy) except if hospitalized;

  12. Services not shown as covered;

  13. Cosmetic surgery except for: reconstructive surgery incidental to or following surgery for trauma, or infection or other covered disease of the part of the body reconstructed, or to treat a congenital malformation of a child;

  14. Suicide, attempted suicide or any intentionally self-inflicted injury while sane or insane (in Colorado and Missouri, sane only) committed by You, Your Traveling Companion or Your Family Member, whether or not insured;

  15. Traveling for the purpose of securing medical treatment;

  16. War, invasion, acts of foreign enemies, hostilities between nations (whether declared or not), civil war; or Your participation in any military maneuver or training exercise;

  17. Your participation in civil disorder, riot or a felony;

  18. Accidental Injury or Sickness when traveling against the advice of a Physician;

  19. Care or treatment which is not Medically Necessary;

  20. Services not shown as covered; and expenses not approved by the Assistance Company in advance;

  21. Care or treatment for which compensation is payable under Worker’s Compensation Law, any Occupational Disease law; the 4800 Time Benefit plan or similar legislation; or

  22. Directly or indirectly, the actual, alleged or threatened discharge, dispersal, seepage, migration, escape, release or exposure to any hazardous biological, chemical, nuclear radioactive material, gas, matter or contamination.

  The following exclusions apply to Baggage and Personal Effects:

  We will not provide benefits for any loss or damage to:

  1. animals;

  2. automobiles and automobile equipment;

  3. boats or other vehicles or conveyances;

  4. trailers;

  5. motors;

  6. motorcycles;

  7. aircraft;

  8. bicycles (except when checked as Baggage with a Common Carrier);

  9. eye glasses, sunglasses or contact lenses;

  10. artificial teeth and dental bridges;

  11. hearing aids;

  12. prosthetic limbs;

  13. keys, money, stamps, securities and documents;

  14. tickets;

  15. art objects and musical instruments;

  16. consumables including medicines, perfumes, cosmetics, and perishables;

  17. professional or occupational equipment or property, whether or not electronic Business Equipment;

  18. telephones, computer hardware or software; or

  19. property illegally acquired, kept, stored or transported.

  Any loss caused by or resulting from the following is excluded:

  1. wear and tear or gradual deterioration;

  2. breakage of brittle or fragile articles;

  3. insects or vermin;

  4. inherent vice or damage while the article is actually being worked upon or processed;

  5. confiscation or expropriation by order of any government;

  6. radioactive contamination;

  7. war or any act of war whether declared or not;

  8. property shipped as freight or shipped prior to the Scheduled Departure Date.

  9. delay or loss of market value;

  10. indirect or consequential loss or damage of any kind;

  11. theft or pilferage while left unattended in any vehicle if the vehicle is not property secured;

  12. electrical current including electric arching that damages or destroys electrical devises or appliances;

  13. mysterious disappearance;

  14. confiscation or expropriation by order of any government.

  *These exclusions change for the following states: Connecticut, Hawaii, Indiana, Maine, Mississippi, Nevada, New York, North Carolina, Oklahoma, Oregon, South Dakota, Virginia, Washington. Please click here to refer to your certificate of coverage.