24 Hour Assistance Service

• Other Benefits
  • 24 Hour Assistance Service

  • 24 hour assistance provided

• What is 24 Hour Assistance Service?
  Travel insurance providers have a 24-Hour Assistance Service department to help travelers 24/7 during their trip.

• What am I covered for?
  ASSISTANCE SERVICES

  All insureds covered by Starr travel insurance and assistance policies receive a suite of travel assistance and concierge benefits from Starr Companies’ wholly owned assistance company, Assist Card. Assist Card representatives can be reached at any time from anywhere in the world; they are standing by to help 24/7, 365.

  From natural disasters to lost passports, there are many events that can turn a fantastic trip into a disastrous one. Whether you’re dealing with a cancelled flight, lost luggage, or a medical emergency, our services are designed to provide fast, effective solutions.

  Assist Card is not just there for you when things go wrong. Concierge services are always available to help you with everything from arranging tee times to finding local cultural activities.

  We are at your service for the following:

  Pre-Trip Services

  -Passport and visa requirements, including information on how to obtain these documents
  -Travel advisories
  -Foreign currency exchange rates
  -Inoculation and immunization requirements
  -Temperature and weather conditions
  -Address and telephone number of the nearest consulate or embassy
  -Cultural and other events

  During Trip Services

  -Access to medical providers
  -Medical transfers (in-country)
  -Medical evacuation & repatriation
  -Repatriation of remains
  -Medical monitoring
  -Eyeglasses replacement
  -Medications replacement
  -Lost luggage
  -Legal assistance abroad

  Concierge Services

  -Travel reservation services
  -Destination profiles
  -Message service
  -Language services
  -Event ticketing
  -Floral services
  -Hotel accommodations
  -Restaurant referrals and reservations